It may take years to fully understand the impact that the pandemic has had on our industry, and wider society, but we already know that people expect more from their healthcare. In this session we looked at the technology and innovations that are responding to this changing customer behaviour, and what comes next.
Patrick Watt (Commercial Director, Bupa Global) was joined by expert clinicians from Bupa’s senior leadership team: Dr Luke James (Medical Director, Bupa Global and Bupa UK) and Clare Scully (Director, Clinical Development, Bupa Global) and Dr Bertalan Mesko (Director, The Medical Futurist), together they discussed how the future of healthcare will be more personalised, more accessible, and more inclusive for all.